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Privacy Policy for Msync

At Msync, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our CRM, attendance management, and payroll management software (collectively referred to as the "Service"). By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register for our Service or interact with us, we may collect the following personal information:

Client Information:

  • Company name
  • Contact person's name
  • Email address
  • Phone number

Employee Information (if applicable):

  • Employee names
  • Email addresses
  • Phone numbers
  • Job titles
  • Attendance records
  • Payroll data (salary, bonuses, etc.)

b. Usage Data

We may collect data on how the Service is accessed and used. This Usage Data may include:

  • Your device's Internet Protocol address (e.g., IP address)
  • Browser type and version
  • The pages of our Service that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

c. Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

Msync may use the collected information for various purposes, including:

  • To provide, maintain, and improve our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To comply with legal obligations and enforce our terms

3. Legal Basis for Processing Personal Information

If you are from the European Economic Area (EEA), Msync's legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law

4. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers to monitor and analyze the use of our Service, to contact you, or for payment processing.
  • For Business Transfers: If Msync is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • For Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

The security of your data is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure.

6. Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Msync aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. These rights include:

  • The right to access: You have the right to request copies of your personal information.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms of service of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party link.

8. Information we collect

  • Personal Information: When you register for our Service or interact with us, we may collect the following personal information

    • Client Information
      • Company Name
      • Contact Person's Name
      • Email address
      • Phone number
    • Employee Information (if applicable)
      • Employee names
      • Email addresses
      • Phone numbers
      • Job titles
      • Attendance records
      • Payroll data (salary, bonuses, etc.)

  • Usage Data: We may collect data on how the Service is accessed and used. This Usage Data may include

    • Your device's Internet Protocol address (e.g., IP address)
    • Browser type and version
    • The pages of our Service that you visit
    • The time and date of your visit
    • The time spent on those pages
    • Unique device identifiers
    • Other diagnostic data

  • Location Data: We may collect and process information about your device's location when you use our Service. This may include:

    • Precise location data from GPS, Wi-Fi, or cellular network data.
    • General location information based on your IP address.

    Purpose of Location Data Collection

    • To enable location-based features of the Service.
    • To enhance security and prevent unauthorized access.
    • To provide analytics and improve Service performance.

You can control location data collection through your device settings. However, disabling location access may limit certain features of the Service.

Contact Information

Msync Support Team

Email: support@msync.in

Phone: +91-9910572211